Returns and Refunds

Here at Asterisk Lighting, we want to make people happy. If something is not as expected, please let us know right away.

If you don't like it, that's fine, we won't get insulted. please be sure to let us know within 30 days of your purchase.

 

Refunds

Your refund will depend on which product you ordered;

Insetta

All return requests received within 30 days of purchase are eligible for a full refund upon return less shipping costs

Inset and Floating

Since these are all made to order, we cannot offer a refund or replacement on any lights that are returned unless it is our mistake. 

For the accessories; all return requests received within 30 days of purchase are eligible for a full refund upon return less the shipping costs

 

Return info

Please send all returns to

Asterisk Lighting

544 Park Ave #209

Brooklyn NY 11205

 

If you are returning a defective or "not as ordered" product, please ask for a free return label, as we will not refund return shipping costs.

 

There are always exceptions, and your order might be one of them. If we can bend the rules, we will. Please reach out to us at Info@AsteriskLighting.com with any questions or concerns